Case studies

Make it Happen designs and delivers interactive, multi-media e-learning experiences and e-learning platforms for national, regional and local Third Sector, Voluntary and Community organisations. We also offer consultancy for a range of clients, and have been instrumental in developing national e-learning strategies for Third Sector organisations.

TPAS – Tenant Participation Advisory Service

Funded through the Empowerment Fund we continue to work in partnership with TPAS to develop, design and deliver accredited e-learning courses for tenants and residents groups throughout England.

We designed the TPAS e-learning platform, created the course content using a range of multi-media e-learning experiences and activities, and accredited the courses with the NOCN. TPAS face-to-face trainers are trained and supported by us to deliver the online courses. Make it Happen were recommended to TPAS by the National Community Resource Centre. Online courses we have created for TPAS include:

  • Effective Meetings
  • Introduction to Chairing skills
  • The role of the Community Representative
  • Involving Everyone (equality and diversity)
  • Building online Communities

Volunteering England

We first began designing online toolkits and other interactive web content for Volunteering England (VE) in 2006 and we have an excellent working relationship that continues to the present day. The initial work led to developing and designing VE’s e-learning platform, its courses and interactive content.

One of our biggest challenges was designing the 60 hour ‘Excellence in Volunteer Management’ (EVM) qualification, enabling the thirty eight EVM licensed training providers to deliver the qualification face-to-face, blended, or online via the e-learning platform. EVM is now owned and delivered by Volunteer Centre Warrington (VCW) and Make it Happen have been key players EVM’s online transition from Volunteering England to VCW. Projects for Volunteering England include:

  • Excellence in Volunteer Management (EVM), accredited by the ILM at Level 3
  • Train the trainer: training UK-wide EVM licensed training providers to deliver e-learning
  • Learning Loops: online action learning sets for England-wide managers of Volunteers, accredited by the NOCN and ILM at Level 3
  • Employer Supported Volunteering (ESV), accredited by the ILM at Level 3

National Communities Resource Centre

Make it Happen have delivered numerous accredited training courses to 100’s of learners at the National Communities Resource Centre (NCRC) since 2004, and we are valued members of the Trafford Hall Trainer Network.

NCRC at Trafford Hall is a registered charity offering training and support to all those living and working in low-income areas throughout the United Kingdom to develop their skills, confidence and capacity to tackle problems and reverse poor conditions. All courses are residential and aim to bring people together to share ideas and experiences, learn new skills and increase levels of confidence.

Courses we have delivered for NCRC include:

  • Committee Skills for voluntary groups
  • Effective funding applications
  • Tenants on the Web (building websites and social networks)
  • Managing Volunteers
  • Running and managing community buildings
  • Employing staff
  • Building cohesive communities

British Orienteering

We were approached by British Orienteering to design an e-learning course based on the role of the Volunteer Coordinator at sports clubs that was orienteering specific. The original course was successfully launched in 2010.

We are now designing and creating a blended version of the UKCC Level 1 Certificate in Coaching Orienteering. This course currently runs over 3.5 days and is completely face-to-face. In the future, 1.5 of those days will be delivered online by British Orienteering trainers followed by two face-to-face assessment days. The blended course will save British Orienteering and prospective coaches £1000’s, whilst maintaining the robustness and quality of the content and delivery.